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Guest Information

We look forward to greeting you when you arrive!

Our contact information is below. If you require anything prior to your arrival please call us and we’ll take care of it for you. Please e-mail us at [email protected] for all of your concierge requests prior to your arrival in Whistler.

Driving Directions

Take the Whistler Village exit to your right off the highway and make a right at the first set of lights, follow the loop to the Blackcomb Lodge and turn right. There is 15 minute check-in parking out front.

To book anything in advance, contact us ahead by e-mail. Or we can assist you when you arrive.

e-mail us at [email protected]


Winter Activities

Lift Tickets

Our Concierge Specialists can assist you in recommending and booking lift tickets, sightseeing and snow school. Whether you’re new to skiing or snowboarding, or have been hitting the slopes for years, we can help make your visit to Whistler Blackcomb unforgettable!

Photo: Tourism Whistler/Mike Crane

Ski Rentals

Keep your extra luggage room for souvenirs and hire all your ski and snowboard equipment here in Whistler. Book online with Spicy Sports and get additional discounts or for free delivery direct to the hotel.

Photo: Tourism Whistler/Justa Jeskova

Heli Tours

Hunt down the best untouched powder runs on the mountain with a scenic heliski trip that will leave you grinning ear to ear, talking about the experience non-stop, and thoroughly exhausted. Tours can be catered to almost any level of skiier or rider so you get the most out of your day.

Photo: Tourism Whistler/Mike Crane


Explore Whistler’s endless backcountry by snowmobile and enjoy snow-smothered sights reserved only for daring adventurers. Drive your own machine or pair up with a buddy and take turns on this unforgettable wintry experience.

Cat Skiing

Explore untouched Tricouni Mountain during a single-day cat-skiing tour, and marvel at run after run of fresh tracks, fluffy powder, and endless jaw-dropping panoramas. It won’t take you long to discover for yourself why this is one of the top cat-skiing destinations in the world.

Photo: Tourism Whistler/Mike Crane

Zip Line

Zip between and over snow-covered trees amidst a fairy-tale Winter wonderland – all at a cracking speed! Take your pick of several tour options and enjoy the exhilaration as much as the scenic views.